Meta-owned WhatsApp is preparing to introduce one of its biggest privacy updates yet—a username feature that allows users to communicate without revealing their phone numbers. While the feature is intended to improve privacy, the Government of India has asked Meta to pause its rollout until security concerns are addressed. The IT Ministry believes the feature could make cyber fraud, impersonation, and phishing scams easier if adequate safeguards are not in place.
What Is the WhatsApp Username Feature?
Instead of sharing a phone number, users will be able to create a unique username that others can use to message or call them on WhatsApp. The feature is optional, meaning users can continue using phone numbers if they prefer. WhatsApp has already started allowing users to reserve usernames before the global rollout later this year.
Why Does the Government Want It Paused?
The Centre has issued a notice to Meta asking it to defer the rollout until consultations are complete. According to officials, usernames could allow scammers to impersonate government departments, public officials, banks, celebrities, or businesses more easily. Authorities are also worried that hiding phone numbers could make fraud investigations more difficult.
What Are the Main Concerns?
- Impersonation using fake usernames.
- Increase in phishing and financial fraud.
- Digital arrest and cyber scam risks.
- Reduced traceability of malicious users.
- Potential misuse by cybercriminals targeting vulnerable users.
What Safeguards Has WhatsApp Announced?
Meta says usernames will be unique and must follow strict naming rules. There will be no public directory or username suggestions, meaning users must know the exact username to contact someone. WhatsApp also plans to reserve high-profile usernames and offers an optional security key for additional protection against misuse.
What Happens Next?
Meta has been asked to explain how the feature will prevent fraud and protect users before it can be rolled out in India. Meanwhile, the IT Ministry has also sent similar notices to Telegram and Signal, reviewing how their existing username systems address impersonation and cybersecurity concerns.
Final Thoughts
WhatsApp’s username feature promises better privacy by reducing the need to share phone numbers. However, the Indian government wants stronger safeguards to ensure the feature cannot be exploited for scams or identity fraud. The final rollout in India will depend on the outcome of ongoing discussions between Meta and government authorities.